Support | Aston

Service Process

How We Work with Our Customers

Project Consultation

You share your drawings, specifications, and functional goals. Our engineers study your requirements and suggest materials, processes, and cost-effective solutions to fit your design and timeline.

Quotation & Technical Review

You'll receive a detailed quotation with clear technical notes. We confirm all dimensions, tolerances, and surface finishes before production begins.

Mold Design & Sample Approval

Our tooling team designs and tests molds in-house. You'll review real samples and approve them before we move into mass production.

Mass Production & Quality Control

Your order goes through every production stage under ISO/IATF-certified control. We inspect each batch to make sure dimensions, appearance, and performance meet your expectations.

Packaging & Delivery

Your parts are packed to export standards with full traceability. We handle documentation and delivery scheduling transparently, so you always know the progress.

Service Advantages

Why Choose Meituo

Practical solutions, quick response, and lasting partnership

Professional Engineering Support

You'll work directly with engineers who understand die casting and machining inside out. They help turn your technical ideas into efficient production plans.

Efficient Project Management

We keep your project organized through our MES system—from quotation to delivery—so every step stays transparent and on schedule.

Certified Quality Control

Every order follows ISO9001 and IATF16949 standards. You receive full reports and documentation for inspection, testing, and delivery.

Responsive After-Sales Care

If you ever need help, our service team responds quickly with clear answers, technical advice, or on-site assistance when necessary.

Our Promise

Quality You Can Trust

We stand behind every product we deliver. Our commitment to excellence ensures that you receive metal components that meet the highest standards of quality and reliability.

After-Sales Support

We Stay With You After Delivery

Our relationship with you doesn't end at delivery. We provide ongoing technical support, maintenance advice, and responsive service to make sure your production runs smoothly long after the parts arrive. Whether you need quick troubleshooting, replacement components, or process improvement suggestions, our team is always ready to assist.

We see after-sales support as an essential part of long-term cooperation. Our goal is to help you maintain stable operation, reduce downtime, and continuously optimize performance. With clear communication channels and dedicated service staff, you'll always have someone familiar with your project who can respond quickly and effectively when needed.

Technical Assistance

Our engineers provide remote or on-site technical support for installation, assembly, and troubleshooting—whenever you need it.

Continuous Improvement

Your feedback drives our progress. We record and analyze every suggestion to improve product performance and service quality in future projects.

Spare Parts & Maintenance

We supply replacement parts and maintenance guidance to keep your equipment and components running reliably over time.

Warranty & Responsibility

All Meituo products come with a clear warranty policy. If any confirmed issue arises within the warranty period, we'll take full responsibility and resolve it promptly.

Services & Support